Shipping policy

Processing Time

Orders are typically processed within 1–3 business days of being placed. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery

Shipping charges are calculated and shown at checkout. Orders over €50 ship free. Estimated delivery times vary by destination and are shown at checkout; please note these are estimates and not guarantees.

Order Tracking

Once your order ships, you will receive an email with a tracking number so you can follow your delivery.

Customs, Duties & Taxes

For international orders, Maison Aglaia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Lost or Delayed Packages

If your order hasn't arrived within the estimated delivery window, please contact us at info@maisonaglaia.com and we'll help track it down.

Contact Us

Questions about shipping can be sent to info@maisonaglaia.com.